Innago Review
Innago is fully free for landlords with no paid upgrade path. It covers every core task, handles unlimited units, and earns revenue only from tenant payment processing. For landlords who want zero software cost at any scale, Innago is the cleanest option.
Quick Verdict
Best for Landlords who want zero software cost: Innago
Innago charges landlords nothing, covers every core task, and has no unit cap, so a landlord managing 1 unit or 100 units pays the same price: nothing.
Completely free. No paid tier. Unlimited units. Revenue comes from tenant payment processing only.
Free forever. No credit card required.
How Innago Makes Money
Innago charges tenants (not landlords) for payment processing. Understanding this model helps you decide whether to absorb or pass those fees:
| Payment type | Default fee | Who pays |
|---|---|---|
| ACH bank transfer | $2/transaction | Tenant (or landlord can absorb) |
| Card payment | 3.5% of payment | Tenant (cannot be absorbed) |
| Landlord subscription | $0 | N/A |
What Innago Covers
Online rent collection
ACH and card payments with auto-reminders, late fees, and recurring payment setup. Tenants pay via portal or mobile app.
Online lease signing
Upload your own lease or use Innago templates. Send for digital signature. Signed leases store in the tenant portal.
Tenant applications
Online application form with customizable questions. Integrate tenant screening (credit, background, eviction) for a fee passed to the applicant.
Maintenance requests
Tenants submit requests with photos via the portal. Landlords manage status and notes. No vendor dispatch feature.
Document storage
Store leases, addendums, move-in inspection reports, and other documents in a per-tenant document vault accessible by both parties.
Tenant portal
Tenants access payment history, documents, and maintenance requests in a web portal and mobile app.
Innago vs TurboTenant
| Feature | Innago | TurboTenant Free |
|---|---|---|
| Landlord price | $0 always | $0 |
| ACH fee | $2 (flat, can absorb) | 1% tenant-facing |
| Paid upgrade | None available | Yes (Pro) |
| Unit cap | None | None |
| Listing syndication | Limited | Zillow, Zumper, more |
| Lease templates | Yes (upload or template) | State-specific |
| Tenant screening | a la carte (tenant fee) | a la carte (tenant fee) |
Frequently Asked Questions
Is Innago really free?
Yes. Innago charges landlords nothing. There is no free tier with limited features and no paid upgrade path. Innago earns revenue from tenant payment processing fees: 3.5% for card payments and $2 for ACH transfers. Landlords can choose to absorb the ACH fee themselves ($2/transaction) or pass it to the tenant.
What does Innago include?
Innago includes online rent collection, online lease signing, tenant applications, background and credit screening (fee passed to tenant), maintenance request tracking, document storage, and a tenant portal. All features are available with no unit cap and no paid upgrade required.
How does Innago compare to TurboTenant?
Both are free for landlords. TurboTenant has more listing syndication partners and a larger feature set in the free tier. Innago's ACH fee is flat ($2) rather than percentage-based, which makes it cheaper for landlords who collect higher rents. TurboTenant Pro ($99/year) waives ACH fees entirely. Innago has no paid upgrade path — it is always free.
Does Innago have a tenant app?
Yes. Innago provides a tenant portal and mobile app for rent payments, lease access, maintenance requests, and document storage. The app is functional but rated lower than RentRedi's tenant app in most reviews.
Who should use Innago instead of TurboTenant?
Landlords who want no monthly fee and no annual fee ever. Innago never charges landlords regardless of how long they use it or how many units they add. TurboTenant's Pro plan at $99/year is a better value for landlords who want zero ACH fees and more listing syndication. But for landlords who want to pay nothing, Innago is the cleaner choice.