TurboTenant Review
TurboTenant targets independent landlords with a free tier that covers every core task. The $99/year Pro plan adds features that most landlords actually need. Here is what you get and when the free plan is enough.
Quick Verdict
Best for Independent landlords, 1-50 units: TurboTenant
The free tier handles applications, leases, rent collection, and maintenance tracking, so a landlord managing 10 single-family rentals runs the entire administrative layer without paying a monthly software fee.
Used by over 1 million landlords. Pro plan at $99/year costs less than one month of Buildium's entry plan.
Free to start. No credit card required.
What TurboTenant Covers
Listing syndication
Post to Zillow, Zumper, Hotpads, Apartments.com, and a dozen more with one click. Most competitors charge extra for multi-site syndication.
Online applications
Tenants apply online and pay the screening fee ($45-55). Background check, credit check, and eviction history are included in the report you get.
Lease generation
State-specific lease templates cover most residential lease types. Fill in the blanks, send for e-sign, and get a countersigned PDF in the same session.
Rent collection
Tenants pay by ACH or card. Free tier charges 1% ACH fee (tenant-facing). Pro plan waives it. Recurring auto-pay reduces late payment rates.
Maintenance requests
Tenants submit requests with photos. Landlords can track status and add notes. No vendor routing or work order management — that is the ceiling.
Tenant portal
Tenants get a dedicated app for rent payments, maintenance requests, and document storage. Reduces inbound messages from tenants who need payment receipts.
Pricing
| Plan | Cost | What changes |
|---|---|---|
| Free | $0/month | All core features. 3 e-signs/yr. 1% ACH fee. Tenant pays screening. |
| Pro Best Value | $99/year (~$8.25/mo) | Unlimited e-sign, waived ACH fee, expedited deposits, tenant rewards. |
Specs at a Glance
| Free tier | Yes — full core features |
| Pro plan | $99/year (unlimited units) |
| ACH rent collection | Free tier: 1% fee (tenant pays). Pro: no fee |
| Tenant screening | $45-55/applicant (paid by tenant) |
| Lease generation | Yes — state-specific templates |
| E-signature | 3 free/yr (free tier), unlimited (Pro) |
| Maintenance portal | Yes — all plans |
| Accounting / P&L | Basic income/expense tracking only |
| Unit limit | Unlimited — both plans |
| Listing syndication | Zillow, Zumper, Hotpads, Apartments.com, more |
Where TurboTenant Falls Short
No full accounting
No double-entry bookkeeping, no trust ledger, no bank reconciliation. Landlords who need a real P&L or Schedule E will pair TurboTenant with Stessa.
No vendor management
Maintenance requests go to the landlord, not a vendor network. Self-managing landlords are fine; anyone who dispatches to maintenance crews hits a ceiling.
Limited reporting
Basic income/expense summaries only. No vacancy rate tracking, no cap rate analysis, no year-over-year comparisons.
No AI leasing tools
AppFolio and some Buildium plans include AI-driven showing schedulers and leasing assistants. TurboTenant does not.
Who Should Use TurboTenant
Use TurboTenant if:
- You manage 1-50 units independently
- You want zero monthly software cost
- You handle your own maintenance (or use a separate contractor system)
- You need simple income/expense tracking, not full accounting
Skip TurboTenant if:
- You manage 200+ units with a staff team
- State law requires trust ledger accounting
- You need vendor work order routing
- You want AI leasing automation
Frequently Asked Questions
Is TurboTenant really free?
Yes. The free plan covers unlimited rental listings, online applications, lease generation, tenant screening (fee passed to tenant), maintenance requests, and basic rent collection. The Pro plan at $99/year adds unlimited e-sign, expedited ACH, and a tenant rewards program. There is no per-unit fee on either plan.
How does TurboTenant make money on the free plan?
TurboTenant charges tenants for credit and background checks ($45-55 per application). It also charges a 1% fee for ACH rent payments on the free plan (waived on Pro). The landlord pays nothing unless they upgrade.
Does TurboTenant work for multiple units?
Yes. There is no unit cap on either plan. Landlords managing 1 unit and landlords managing 50 units pay the same price. The platform is optimized for independent landlords; professional property management firms with 200+ units typically need AppFolio or Buildium for trust ledger accounting and staff permissions.
What are TurboTenant's biggest weaknesses?
TurboTenant does not have full accounting software. There is no double-entry bookkeeping, no trust ledger, and no bank reconciliation. For landlords who need a Schedule E report, Stessa handles that better. TurboTenant also lacks AI leasing tools and does not route maintenance requests to vendors automatically.
How does TurboTenant compare to Innago?
Both are free for landlords. TurboTenant has more features in the free tier (better listing syndication, more complete lease library) and charges tenants $2 for ACH on free accounts. Innago charges tenants 3.5% for card payments and $2 for ACH. For landlords who want zero fees passing to tenants, neither is fully zero-cost — but TurboTenant Pro at $99/year waives the ACH fee entirely.